Money-back guarantee
Are you afraid of what might happen if for any reason you needed a refund from us? Well, you have no reason to be scared. The client is always at the center of everything that we do. This means that our money-back policy has you right at its heart. We strive to ensure that you do not leave feeling frustrated or unworthy whenever you transact with us. Thus, we ensure that you will get exactly that if you need a refund from us.
A refund depends on various factors. For example, we cannot give you all your money back if you cancel an order that the writer has already been working on. It would be very wrong to treat our writers in such a manner. You get the following percentage of the refund based on several factors:
100% money back
If you made an order, then for some reason realized that you needed to cancel the order, you to receive all the money that you had put in our system. If, for example, you realized that you made the wrong order, or perhaps you have made one order twice, you can easily cancel it before it is assigned to any writer.
You can also get a 100% refund if you pay twice for one order by mistake. Our system is stable, meaning that this rarely happens. However, you might have a problem with the network of the browser you are using.
If peradventure you made an order that we cannot get the best writer to work on, you can cancel and get a full refund. However, this is a rare occurrence as our team of writers specializes in different fields, meaning that you will never fail to get someone to work on your paper. However, in the rare chance that this happens, we will ensure that you get all your money back.
70% money back
If you made an order and a writer was assigned to it, you realized later that you need to cancel it, you will need to compensate the writer for the time spent working on that particular order. A 70% refund is given if less than half the deadline has passed. For example, if your order's deadline is three days, then you cancel the order after one day, you are guaranteed to get 70% of your money back.
50% money-back guarantee
Do you wish to cancel an order after more than half of the deadline is passed? Then you will receive 50% of your money back to compensate for the time spent working on that paper.
We have a revision policy that allows you to request free unlimited revisions until you are delighted with the paper. However, if, for some reason, the writer is unable to revise your essay, you will receive 50% of your money back.
0% money-back guarantee
If you cancel an order just before or after the deadline is passed, then you are not eligible for any refund.
You are also eligible for a 0% refund if you cancel an urgent order. Urgent orders are orders that have a deadline of 24-48 hours. Why don't we give a refund for such cases? Our writers are known to provide urgent orders the priority. These are the kinds of papers that the writer will work on immediately after assigned to them. Thus, canceling such a paper would be a disadvantage to the writer.