Deliverable
1 – Needs Analysis Summary
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Assignment Content
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Competency
Evaluate organizational performance to
effectively manage the value chain.
Student Success Criteria
View the grading rubric for this deliverable by
selecting the “This item is graded with a rubric” link, which is located in the
Details & Information pane.
Scenario
You are an Operations Executive for JSH Limited, and
you are planning to recommend some changes to your organization’s value chain
process. Currently, JSH faces multiple delays in shipping orders to their
customer base due to distribution errors and natural disasters, resulting in
backlog orders of 90 days. With the delay in orders, customers are taking to
social media outlets to complain publicly and provide poor ratings or reviews
of the company and products. The CEO has requested that you pull together an
assessment of the current state JSH’s value chain for an upcoming meeting with
the Board of Directors.
In preparation for a meeting with the Board of
Directors, you have been assigned to create a Needs Analysis Summary of
JSH’s value chain for the meeting. The CEO has shared with you JSH’s last value
chain analysis model as a starting off point.
Value chain analysis model
Instructions
The needs analysis summary should contain a
synopsis of your evaluation of JSH’s use of Porter’s Value Chain and
Five-Forces Model in your value chain. The meeting will be your first
interaction with the Board of Directors, so you want to ensure that the Board
understands the organizational value chain management methodologies and the
organization’s current state.
Your needs analysis summary should:
Introduce Porter’s Value Chain and Five
Forces Model
Assess JSH’s value chain performance
Assess how the global and business
environment have influenced JSH’s value chain performance
Recommend the optimal strategies to
maximize JSH’s value chain performance
Provide attribution for credible
sources
Resources
Gale
Virtual Reference (definitions & topic overviews)
Business
Source Complete via EBSCO (articles)
Business
via ProQuest (articles)
School of Business Guide – Companies & Industries page
(database recommendations and instructions)
APA
Guide
Grammarly is available to
assist you with proofreading your work.
Use the Writing
Lab
for timely feedback to help you fine-tune your deliverable before you
submit it for grading.
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