Communication is an art and a skill. We use language to communicate, express our thoughts and ideas, and connect with others with whom we are speaking. When a relationship (personal or professional) is working, communication flows well.
To begin, review the five stages of listening by clicking on the following link: Stages of Listening.
In at least 150 words, reflect on a recent personal or professional conversation you had. Use the bullet points below to help you format your reflection.
Describe the stages of listening (receiving, understanding, evaluating, remembering, responding) and how or if they occurred during the conversation.
In the conversation you are writing about, identify who was the sender and who was the receiver.
Reflecting on the stages above, explain how you could have changed the outcome of the conversation.