Assume you purchase a mobile app for editing videos. You find out a few months later that malware was installed on your device when you installed the video-editing app. The malware was a keystroke logger, which gathered your banking password, and resulted in funds being stolen from your checking account.
You check the end-user license agreement (EULA) for the video-editing app and find that you cannot sue the company nor can you get your money back.
Answer the following question(s):
What next step would you take, if any, against the app company to get satisfaction? Why?
Would this situation change your behavior before installing new apps in the future? Why or why not
Agree or Disagree? Why or Why Not?
What next step would you take, if any, against the app company to get satisfaction? Why?
Would this situation change your behavior before installing new apps in the future? Why or why not?
As Grama (2022) states, the terms of the contract that you signed are binding if it is an enforceable contract, so your ability to take legal action may be limited.  However, stealing your personal information is an illegal act, and that would call into question whether or not the contract is enforceable. The next step is to seek out legal advice on the case with a lawyer who would be able to identify what opportunities there might be to resolve the situation.  
The prompt reminded me of policies that I have to follow regarding signing EULAs as an University of Illinois employee, even for free software (illinois.edu, n.d.).  Contracts can be tricky and need to be reviewed carefully.  If this were to happen in an enterprise situation, University data could be compromised.  As noted in the policy, employees who are not given signature authority can’t sign even free software agreements.  This is to help promote a safer computing environment on campus. 
References
Grama, J. L. (2022). Legal and privacy issues in information security (Third edition). Jones & Bartlett Learning.
illinois.edu. (n.d.). Contracts and Templates. University of Illinois. Retrieved May 3, 2024, from https://www.uiucpurchasing.illinois.edu/introduction-to-contracts/