Your company, Omnitech, specializes in providing a cashier-less point of sales system that utilizes image recognition technology and also provides in-store perpetual inventory management capabilities, and an amazing customer analytics and reporting function. Your system is currently only available in the U.S., and your sales have grown 25% over the last three years. You’ve just won your first contract with a home improvement tools company that operates globally, and they want you to deploy the system globally. With this expansion into global, you as head of the procurement team have to coordinate the procurement and deployment of the systems and related supplies through a newly created buying team dispersed in 10 different subsidiaries based across Asia, Africa, Europe, and Latin America. All the global team members will be hired as new employees. You have no background knowledge of the tools company as you live in the United States and have not visited their facilities.
In a 400-600 word memo (excluding title and reference pages) to the company’s SVP of Operations, please describe the following:
Which strategy/strategies would you use to quickly kick off the project with your global team and set the tone for interactions,
You will need significant feedback on how the procurement processes are progressing as you get new vendors, distribution, and contracts in place. How do you plan to integrate constructive feedback with cross-cultural awareness to facilitate the challenging work ahead. For example, if you have to give feedback to someone from an indirect culture, how might that be approached differently, and
As there is much to do with starting a global department, how might you reconcile the situation of working with an associate from a monochromic culture and one from a polychromic culture while working under a tight timeline?
The purpose of this assignment is for students to demonstrate how to discern the best approach to conduct yourself cross-culturally when approaching colleagues, suppliers, and partners cross-culturally.
The assignment should be 400-600 words, APA 7th edition. Use specific examples, course materials, and external references to support your points.
Comments from Customer
Discipline: leading cross cultural teams