A study of specific dispute resolution processes used by actual employers (2); you must describe and, more importantly, evaluate the particular processes used in a Canadian workplace. The assignment is to examine how grievances or employee complaints in general are addressed by the two organizations/ employees. You are required to present the analysis in a traditional written essay of about 3000 words, Times New Roman, 12 pt as the font, Double spaced. 
The assignment is not to look at all statutory processes that might be applicable or available for an employee to claim under, but rather at what processes for complaints the employer has internally. 
CITATION FORMAT IS LEGAL CITATION *FOOTNOTE* I have uploaded a document for reference please follow it throughly. 
ALL other instructions are included in the document I uploaded.